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Pro Solutions
- financial field
- Innovative Business Areas
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- Software Testing Area
- General Domain
-
Cons. & Serv.
- Financial Advisory Services
- system operation and maintenance service
- Electrical Equipment Services
- Weak Current Equipment Services
- ODC
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- payment settlement
- Channel Case
- Regulatory Submission
- Credit Management
- marketing case
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Case Study
-Smart Marketing
Hank Times-Case Studies-Smart Marketing, T-Life Insurance
September 2022
relies on the core business platform of T Life Insurance Company, combined with cutting-edge technologies such as big data mining, search, voice to text, natural language processing, ML, etc., to form a complete intelligent customer service system. At the same time, through the release of T-Life Insurance Company Easy Marketing App, T-Life Insurance Company provides its subscribers with more diversified and precise services. Easy marketing includes intelligent self-service robot services and human services, which can help users quickly solve many business problems when using T-Life Insurance Company services. It provides a full-service solution for users to access T-Life Insurance Company's customer service system in different scenarios. In addition, the electronic marketing customer service system can calculate the questions that the user may ask through the user's input and behavior trajectory, and make advanced predictions and responses.
Project Information
Service Subscription: 1 million Subscriber
Hank Times Team Member:
Zhao F -- S --, afternoon
Han W -- B --, afternoon
Xu T --, back-end development, business module
Wu C -- W --, back-end development, business module, account management
Xu X -- T --, background development, business module, SMS management
Qiu S -- W --, back-end development, business module, data synchronization
Yu G --, back-end development, business module
Wen L --, front-end development, business module
Wang J --, Front-end Development, Data Synchronization
Li J -- F --, front-end development, business module, account management
Zhu S -- N --, front-end development, business module
Meng S -- J --, front-end development, business module, SMS management
Du P --, QA, Business Module
Lin Y --, QA, Business Module
Hank Times Service Scope:
1. Product instance creation
2. Layout management code creation
3. Product instance framework configuration (service application selection)
4. Service application content configuration.
5. Preview and publish
6. Consistency of product form (online and offline)
7. Big Data Migration
8. Interface with other systems, if T-Life Insurance Company.
Application Architecture
(in Archimate)
function
the insurance agent to log in to "smart marketing", find the client you need to manage, search for "customer" on the front page toolbar or at the top of the front page, or click on the more settings screen to find the customer management portal.
Technical Architecture
(In Archimate)
business value
Smart Marketing is a one-stop insurance service platform launched by T-Life Insurance Company. Intelligent marketing is a collection of various business functions, including life insurance, pension insurance, property insurance; it includes policy management, policy claims, health information management, wealth information management, purchase of financial investment products, e-commerce and other services.
Customers can view, modify, renew, pay and loan the whole process of one-stop service. Very convenient for customers.
