A bank counter system optimization project.

Project Background

In order to meet the actual needs of the Bank's business development, improve the efficiency of business processing, increase the customer experience of counter service, prevent operational risks, accounting error risks, etc., in accordance with the bank's business management methods, internal control management and risk management requirements for the convenience of the operation of the counter system put forward optimization requirements.

Customer Value
The optimized counter business system combs the counter business process, simplifies the front office business procedures, enhances the back office processing capacity, decomposes the business links, improves the business processing efficiency, facilitates the operation of the teller, and helps the bank to improve the customer service ability of the teller and the network.

Project Construction
Construction period:
2021.5-2022.2 one-time online;
Project members:
There are 9 project input members, including: demand analyst: 1; Front-end development engineer: 8

Business Functions

· Optimize [Quickly establish personal customer information] transactions
Optimize [Customer Inter-bank Remittance Entry and Maintenance] Transaction
Optimize the transaction of [customer inter-bank remittance review]
Optimize [same-city withdrawal/proposal, debit/credit review] transactions.
Optimize [Customer Information Inquiry] [Customer 360-degree View] [Account Information Inquiry] transactions
• Optimization [t 0 Report-Loan Inquiry]]